State Farm® Insurance Agent Vicki Neill
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bill Fennell
May 8, 2025
5
out of
5
rating by Bill Fennell
"Thank you for all of your help! Vicki your staff is delightful!"
We responded:
"Thank you for your kind review. We appreciate your business. Have a great day!"
Diane Primavera
May 2, 2025
5
out of
5
rating by Diane Primavera
"I'll tell you my experience is from the time you walk in to the time you leave they consider you not just the person but like a family member that they want to do good for and they go out of their way to do it no matter what they make you feel very comfortable and welcoming"
Rine Taylor
April 24, 2025
5
out of
5
rating by Rine Taylor
"The people here are very friendly, efficient,polite,and professional. It is a pleasure walking into this business. I highly recommend this place."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks, Vic & Team"
Crystal Sohl
April 22, 2025
5
out of
5
rating by Crystal Sohl
"Vicki Neil and her team members have made my transition so smooth, and their customer service goes above and beyond for all of my insurance needs . I decided to get my life policy with Vicki because she genuinely cares about the well being of mine and my families needs, and Vicki really helped me to understand everything involved. I highly recommend!"
We responded:
"Thank you so much for the kind review. We appreciate you! Vic & Team"
Samantha Kiefer
April 15, 2025
5
out of
5
rating by Samantha Kiefer
"Vicki isn’t just my State Farm agent—she’s a whole vibe. Quick with a quote, always on point, and hands-down the best-looking agent in town (don’t argue, it’s a fact). She makes dealing with insurance feel like chatting with your favorite girlfriend who actually knows what she’s talking about. Forever grateful for her and all the peace of mind she brings! Five stars for Vicki, my agent and unofficial life coach. State Farm, give this woman a raise and a crown!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you have had such a positive experience with our State Farm Team at 2132 S Broad Street. We are dedicated to providing exceptional service and creating a friendly atmosphere. Being an "unofficial life coach" is one of my favorite parts of the job. Thank you again for your extremely kind review.⭐️☀️🌼 Vic & Team "
Tina R.
April 14, 2025
5
out of
5
rating by Tina R.
"Calling the Vicki Neill State Farm Agency is like calling a friend. She & her staff are always happy to hear from me & always ready to help with all my insurance questions. No one else has ever made insurance easier to understand. Every one who needs insurance, needs an agent like Vicki Neill & her team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you feel like family when you call our agency. Our goal is to make insurance as clear and manageable as possible, and it's wonderful to know that we have been able to assist you effectively. We truly appreciate your trust in us and look forward to continuing to serve you with the same dedication. If you ever have more questions or need assistance, don’t hesitate to reach out!"
Susan Lamey
April 14, 2025
5
out of
5
rating by Susan Lamey
"I can’t say enough great things about working with Vicki Neill and her team at State Farm. She’s been an incredible resource for me and my family, not only as my insurance agent but also as someone who genuinely cares about our well-being and long-term plans. Vicki helped me navigate options on auto and homeowners’ insurance, and her support throughout the process was outstanding. Choosing insurance can be stressful, but she made everything smooth, clear, and efficient. I always felt like I was in good hands and never had to chase down answers or updates. Vicki is always one step ahead, making sure I am informed and comfortable every step of the way. On top of that, she also offered guidance on financial investments, helping me start planning for the future in a way that felt empowering instead of overwhelming. As a bonus, she even helped me find pet insurance for my dogs! Now I have peace of mind knowing every part of my life from my home to my finances to my furry friends are protected. If you're looking for someone who’s not only knowledgeable but also truly invested in your success and security, I highly recommend Vicki Neill at State Farm. She goes above and beyond! Thank you for everything Vicki!!"
We responded:
"Thank you so much for your wonderful review! 😊 We're thrilled to hear that calling the Vicki Neill State Farm Agency feels like calling a friend! 💖 Our team is always here to help with your insurance questions, and we're glad we could make it easier for you to understand. If you ever need anything, just give us a shout! 📞✨ We truly appreciate your trust in us! 🙌🌟 "
Jessica Hay
April 14, 2025
5
out of
5
rating by Jessica Hay
"My family has been insured by Vicki Neill and her incredible team for several years now. I have nothing but great things to say about how helpful they are. I’ve learned a ton because they are always willing and able to help me understand my coverage and my options and have saved us money over the years in the process. I also love how involved they are in the community and local charities. They truly are amazing!!"
We responded:
"Thank you so much for your amazing review! 🌟 We're so happy to hear that calling us feels like calling a friend! 🤗💖 We love helping with your insurance questions and making things easy to understand. If you ever need anything, just reach out! 📞✨ We appreciate your trust in us! 🙌😊💼"
Stephen Delviscio
April 14, 2025
5
out of
5
rating by Stephen Delviscio
"I have to say my entire experience with this team was truly tremendous I was helped quickly and easily through each step and felt very confident I’m definitely glad I chose them highly recommend to anyone!"
We responded:
"Thank you so much for your fantastic review! 🌟 We're thrilled to hear that your experience with our team was tremendous and that we could assist you quickly and easily. Your confidence in us means the world, and we truly appreciate your high recommendation! If you ever need anything in the future, don’t hesitate to reach out. We're here to help! 🙌😊 Vic & Team"
isabella artmont
April 14, 2025
5
out of
5
rating by isabella artmont
"I had an excellent experience working with Vicki at State Farm. From the very beginning, she was knowledgeable, attentive, and truly cared about finding the best coverage to fit my needs. What really stood out was her responsiveness and follow-through. Anytime I called or emailed, I got a prompt and helpful response. It’s rare to find someone so professional yet genuinely personable. Highly recommend!"
We responded:
"Thank you so much for your wonderful review! 🌟 We're thrilled to hear about your excellent experience with Vicki's office. The team is dedicated to providing knowledgeable and attentive service truly sets them apart. If you need anything in the future, don’t hesitate to reach out. We appreciate your business😊🙌"
Fiona Wagner
April 14, 2025
5
out of
5
rating by Fiona Wagner
"Vicki is amazing!!!!"
We responded:
"That is so kind Fiona!!! We appreciate you!!!!! Have a great day!"
Matthew Cosgrove
April 11, 2025
5
out of
5
rating by Matthew Cosgrove
"Meghan took such good care of me, she had the patience to answer all of my questions of home, car, and life insurance. She is like a good neighbor…Stare Farm is there."
We responded:
"🌟 Thank you for your fantastic review! We're so happy to hear that Meghan took such good care of you! 😊 Her patience and willingness to answer all your questions about home, car, and life insurance truly reflect our commitment to great service. 🏡🚗💖 We're proud to have her on our team and love that you feel like you have a good neighbor in us. If you need anything else, just let us know! 🌈✨"
Emily Crane
April 11, 2025
5
out of
5
rating by Emily Crane
"I had the best experience working with Meghan McDevitt! She took care of all of our needs, from car insurance, life and renters insurance. Easy, reliable and friendly! Best spot for your needs!"
We responded:
"🌟 Thank you so much for your wonderful review! We're thrilled to hear that you If you had the best experience working with Meghan McDevitt! 😊 She truly goes above and beyond to take care of our clients' needs. 🚗💼🏠 If you need anything else, don’t hesitate to reach out! 🙌✨"
Dawn Cunningham
March 28, 2025
5
out of
5
rating by Dawn Cunningham
"Everyone is very, very, polite and friendly. They are always willing to assist you with any matter, and are always professional doing so."
We responded:
"Thank you so much for the review. We appreciate you and your business. Have a great day!!! Vic"
Jack Padgett
March 26, 2025
5
out of
5
rating by Jack Padgett
"This team is the most responsive pleasant agency I have ever dealt with. So responsive and helpful . Walking into the office with all their smiling faces makes my day . They always have my best interest ."
We responded:
"Thank you so much for the kind words and your continued business. We appreciate you and your family! Vic & Team"
Amber
March 26, 2025
5
out of
5
rating by Amber
"great customer service"
We responded:
"Thank you for taking the time to leave this review. We appreciate your business and look forward to helping in the future. Vic & Team"
Mike Ercolani
March 26, 2025
5
out of
5
rating by Mike Ercolani
"Great staff very quick getting quote back. Staff was very helpful"
We responded:
"Thank you so much for taking the time to leave a review. We appreciate the feedback and look forward to assisting you with any of your insurance needs. Have a great day! Vic & Team"
Ashley Christopher
March 26, 2025
5
out of
5
rating by Ashley Christopher
"I have been a customer of Vicki’s office for 10+ years and have no plans to change this! The team always provides excellent service! I know that whatever topic I contact the office about they will provide me with courteous service and patience walking me through all of my options."
We responded:
"Thank you for your kind review. It was a pleasure helping you, as always. We appreciate your time and value your opinion both personally and professionally. Vic & Team"
Richie Yusko
February 3, 2025
5
out of
5
rating by Richie Yusko
"Without trying to sound cliche’ but when I call and or stop in at the office, it’s always an amazingly warm and helpful personal greeting. Definitely treated like family. Every time Crystal greets me or talk s to me on the phone it’s like friends/ family catching up and all the while getting our work / transactions completed making me leave knowing that Crystal, Vicki and the team support and care about keeping my business current and affordable.They always seem to help and treat me as an individual, not a number, a client or a customer. I always feel that my safety, my home life and my personal business is handled with care and the kind of support that only Crystal knows how. Highly recommend this amazing office for working in this major metropolitan of Philadelphia and making it feel like we all live in that small town where everyone knows your name! Thank you Vicki and Crystal for understanding the words Customer Service."
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and are thrilled to hear that you feel like family when you visit or call our office. The entire team strives to create a welcoming environment where every client is treated as an individual, and it’s heartwarming to know that this has made a positive impact on your experience. Your recognition of our commitment to personalized customer service means a lot to us. We believe that building genuine relationships is key, and we're so glad you feel supported in your business and personal needs. We are honored to have you as part of our community, and we look forward to continuing to provide you with the exceptional service you deserve. Thank you once again for your recommendation! If you ever need anything, please don’t hesitate to reach out."
Besnik Shefa
January 25, 2025
5
out of
5
rating by Besnik Shefa
"Great costumer service"
We responded:
"Thank you Besnik! We certainly appreciate your business. Vic & Team"
Shannon Mccall
January 21, 2025
5
out of
5
rating by Shannon Mccall
"Highly recommended!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lecolia Ryan
January 17, 2025
5
out of
5
rating by Lecolia Ryan
"The best insurance company i ever had so polite pleasant really go out their way to make sure your satisfied with their services."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
kim scott
December 20, 2024
5
out of
5
rating by kim scott
"Crystal was a delight to talk with. She was very helpful and attentive to our needs. Outstanding professionalism give her a raise"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience at our office. Our team is dedicated to providing exceptional service and helping our clients navigate their insurance needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best regards, Vic & Team"
Rebecca Wilson
December 6, 2024
5
out of
5
rating by Rebecca Wilson
"Customer service was over the top. The women took the time to explain all of the options. I felt like I knew Crystal, she was extremely patient and very helpful. Looking forward to meeting her and the rest of the staff at the office. Vicki you have a wonderful staff. Thank you. Can’t find good customer service anywhere anymore."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Crystal and our team. Providing exceptional customer service is our top priority, and it’s wonderful to know that Crystal's patience and thorough explanations made a lasting impression on you. Thank you for choosing us, and for recognizing our efforts. We truly appreciate your support! Best, Vicki Neill & Team"
Melissa Whalen
December 5, 2024
5
out of
5
rating by Melissa Whalen
"We just switched over and already our expectations far exceeded!! Saved us over $100 a month on our car insurance!!! Crystal and Megan were amazing & made the process so smooth and casual it was a literal breeze!!! Had I known it would be that easy I would have made the switch a long time ago!!! I Highly recommend anyone getting a quote! Thank you all so much for your help!!"
We responded:
"Wow! Thank you for such an enthusiastic review! We’re so glad to hear that your experience with Crystal and Megan was so positive and that we were able to save you over $100 a month on your car insurance! 🎉 Making the switch should always feel easy, and we’re thrilled that we could provide a smooth and casual process for you. Your recommendation means the world to us, and we’re grateful to have you as part of our community. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thank you for choosing us! Vicki Neill & Team"